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Frequently asked
Questions
How it Works?
Support
I can’t get my bike out, what should I do?
I can’t open the door, what should I do?
Who should I contact if I notice errors or omissions?
There are no available safe bicycle parking spaces. What to do?
There are errors in the app. Who should I contact?
General
Can I let others pick up my bike?
How much does it cost?
Can I share my account with others?
How does it work?
How do I download the app?
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